Key Responsibilities / Scope

1. Business Development & Lead Generation

• Identify and research potential clients, markets, industries, and business opportunities.
• Generate new leads through cold calling, email, networking, referrals, events, social media, and other channels.
• Develop and maintain a healthy sales pipeline.
• Conduct market research and monitor competitor activities and industry trends.
• Identify opportunities for new products, services, markets, or strategic partnerships.

2. Client Acquisition & Sales

• Contact prospective clients to understand their business needs and requirements.
• Arrange meetings, presentations, demonstrations, and business discussions.
• Prepare quotations, proposals, presentations, and commercial documents.
• Follow up on leads and opportunities from initial contact through to closing.
• Negotiate commercial terms within approved company guidelines.
• Achieve assigned sales, revenue, and business development targets.

3. Account & Relationship Management

• Build and maintain strong relationships with existing and prospective clients.
• Understand client requirements and identify opportunities for upselling or cross-selling.
• Follow up on customer feedback and coordinate internally to address issues.
• Maintain regular communication with key accounts and stakeholders.
• Support client retention and long-term business relationships.

4. Reporting & Performance Tracking

• Maintain accurate records of leads, prospects, opportunities, and client interactions in the CRM system.
• Prepare weekly/monthly sales and business development reports.
• Track sales pipeline, conversion rates, revenue, and other KPIs.
• Provide management with updates on market developments and potential opportunities.

Required Skills & Qualifications

• Diploma or Bachelor's Degree in Business, Marketing, Sales, Management, or a related field.
• 1–3 years of experience in business development, sales, account management, or a related role. Fresh graduate is encouraged to apply.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Ability to identify and develop new business opportunities.
• Comfortable with cold calling, prospecting, and client meetings.
• Good commercial awareness and understanding of sales processes.
• Strong follow-up, organization, and time-management skills.
• Proficiency in Microsoft Office/Google Workspace and CRM systems.
• Able to work independently while collaborating effectively with internal teams.
• Willingness to travel for client meetings, networking events, exhibitions, or business development activities when required.